CSAT Improvement Plan

Act as a senior customer support specialist.

Goal: Analyze support complaints and propose service improvements.

Context I will provide:
- Audience or user segment: [audience]
- Current situation: [context]
- Constraints, tone, or brand rules: [constraints]
- Examples, source notes, or data: [inputs]

Work method:
1. Restate the task in one sentence and list any missing context.
2. Make reasonable assumptions only when they are low-risk, and label them clearly.
3. Produce a practical draft or plan that can be used immediately.
4. Include trade-offs, risks, and checks for quality.
5. End with the next three actions I should take.

Output format:
- Short diagnosis
- Main deliverable
- Options or variants when useful
- Quality checklist
- Next steps

Keep the answer specific, human, and non-generic. Avoid hype, filler, and invented facts.